If I Bought an Etextbook for One Course

Macmillan Learning Account Information

How Do I Create an Account?

Navigate to our Sign In / Register page in the top correct corner of this page and select "Create Business relationship".
Fill in your account information with your 3 security questions and the name of your school or institution
Read & Agree to our Terms of Use
We will then send an e-mail confirmation & activation link
After you click the activation link, your account will be created.

How Do I Know If I Already Have an Account?

The easiest manner to check this is past clicking the countersign reset link on the sign-in screen.

If you have an account with the e-mail address you lot entered, you lot'll be able to reset your password later on clicking the link.

If you have an business relationship for Reach, yous can use the same account to log into the Educatee Store.

If your issue persists, you lot can always accomplish out to our Macmillan Learning Customer Back up.

Purchasing and Shipping Textbooks or Class Materials

What forms of payment are accepted in the Student Store?

The forms of payment that you can use to place and pay for your order (e.g., credit bill of fare, debit carte du jour or PayPal) will exist posted at the time of making your order.

If you are purchasing via the United States Educatee Shop, only United states currency is accepted.
If you are purchasing via the Canada Pupil Shop, only Canadian currency is accepted. Macmillan does non straight accept financial help in commutation for textbooks at this time.

Do I need an business relationship to purchase from the Student Store?

Yes, you need an account to brand a purchase from the Student Shop.

There is no guest checkout. You will be prompted to create an account or log in when making a purchase.

You can login or create an account here.

Tin can I track my order from the Student Store?

If you lot are not already logged into your Macmillan account, you volition need to log in using the e-mail and password you used when purchasing your book. Yous can so find the tracking number of your social club past visiting My Business relationship > Order History > Social club Details. You volition too receive an e-mail with a tracking number when your textbook or class materials ships. Go to the UPS website to enter your tracking number and view the details.

What are your shipping options?

Nosotros offer free UPS basis aircraft for all U.S. orders.
Using this shipping method, y'all volition normally receive your package betwixt 3-viii business concern days from the time we receive your order. You may be provided with the option to select expedited aircraft at the time of check-out for an additional aircraft fee.

Do I go a discount if I purchase print and digital media at the aforementioned time?

Yes! We offer discounted bundles of print and digital media for many of our products, including rentals.

When I purchase admission to your e-textbooks or digital media, can I cull how long I get access?

We have several subscription options for digital products which are indicated at the time of purchase and in your Macmillan My Account section.

For example:

E-books have iii or four options depending on the text:

half-dozen-months access
Buy for indefinite admission

LaunchPad access options depend on the text and may include

6-month subscription
12-month subscription
24-month subscription

To learn more most saving money on purchase orders, visit our Rent and Salve page.

Can I buy from the Student Store if I receive fiscal aid?

The Student Shop only accepts payment by credit bill of fare or PayPal at this time.

Do y'all ship your books internationally?

We offer 2 aircraft options for Canadian shipping: standard shipping (delivery in 6-8 business days) and expedited shipping (commitment in three-5 concern days). Please visit our Canadian Pupil Store to purchase from Canada. For information on purchases from other countries, please visit the Support Community for details.

Why should I purchase or hire from you instead of Amazon or another company?

Macmillan Learning is the only publisher to offering officially brand new textbooks with valid, authorized digital access codes for online study tools, like Launchpad, as role of our rental program. Other rental companies often country explicitly with respect to packages they offering that the included admission codes may non work because their texts are used and the admission codes may have been redeemed and will not piece of work.

Macmillan Learning is too the only source of parcel rentals (including guaranteed unused admission codes) for our products (other than for the titles in the Rental Only Plan), and we cost them much lower than any other way of getting this combined print and digital solution.

Information on Our Digital Products (East-volume, LaunchPad, Achieve, etc)

How practice I get access to my digital product afterwards I've purchased?

Yous will need to find your class before you can buy access to information technology. If yous don't accept information about your course, check with your teacher before yous purchase on the Pupil Store.

In one case you lot have your course data and accept completed your buy on the Student Store, you tin access your digital product in the post-obit ways. Please note that it may take up to 24 hours during pinnacle need times to grant admission to your digital product.

You will receive a separate email when your digital production is ready for access.
- For e-book access, please notice the link in the email to redeem your admission. We practice non transport access codes for e-books if you've purchased information technology from our Student Shop.
- For Achieve, and LaunchPad courses, delight observe the course link in the "Your Access to [digital product]" e-post. Nosotros practice not transport admission codes for Attain or LaunchPad if you lot've purchased directly access from our Pupil Store.
- For Hayden-McNeil Online, please observe the link to login/annals and the access lawmaking in the e-mail.
- For WebAssign, please observe the link to login/register and the access code in the e-mail.
You lot tin can admission your digital product or e-volume by clicking on the "Access your digital particular" button through your Lodge History in My Account.
Alternatively, yous can login direct to the post-obit digital products with the aforementioned eastward-mail accost y'all used to make your Student Shop purchase.
- East-book: Sign upwardly for an business relationship following the on-screen instructions.
- Reach and Accomplish Read & Practice
- LaunchPad: Please find your class first then login.

When you've accessed your product, we advise bookmarking the course link in your browser for convenience and easy access.

For consummate details, visit our Macmillan Learning Support Community

Textbook & Device (e.thousand. iClicker, iOLab) Rental Returns

How exercise I render my rental volume to the Educatee Store?

Please run across our Rental Returns FAQ page for detailed direction & other FAQs on returning your rental textbooks & other Macmillan products.

Macmillan Textbook Return & Refund Policy

What is Macmillan'south Textbook Return & Refund Policy?

For physical product/ textbook purchases, you lot tin return your unused purchased particular(s) for a refund of the purchase cost we received (excluding shipping fees).

To receive full purchase price reimbursement please:

Submit your refund request via your Macmillan My Account page within 21 agenda days of purchase
Mail your returned production back to be received within 30 calendar days in the same condition equally was provided to you.

For consummate details, visit our Macmillan Learning Back up Customs.

How do I return one or more items to the Educatee Store?

To return one or more items to the student store, you will need to log in to your account and make returns from your order history.

Please visit our Macmillan Learning Back up Community for any additional questions.

Is your textbook return policy the same for digital products, physical textbooks, & iClickers?

Concrete Products have a 21-day menstruum for initiating a return and must be returned to the warehouse within xxx days afterwards purchase for a refund.
Digital Products have a fourteen-twenty-four hours menstruation for initiating a render and the product is not available for access immediately upon initiating a render.

I dropped my class or purchased the wrong textbook, tin can I return my book?

Yes, y'all can render your unused textbook or detail for a refund of the purchase cost.

Submit a refund request via your Macmillan My Account folio within 21 days after your purchase & render dorsum to u.s.a. within 30 days from the twenty-four hour period of purchase.

Please see the Physical Product Buy section of our Return Policy page for full details & conditions.

The wrong book was sent to me or it was damaged upon inflow, how practise I make a return?

If we erroneously shipped yous a damaged product or incorrect product from what you ordered, you lot can initiate a return within 21 days and choose the correct return option and the warehouse must receive information technology within 30 days of buy. In add-on to the to a higher place refund, we will refund the original shipping fees we received from you at the fourth dimension of buy to the grade of payment that you used for the product buy. If you wish for a replacement sent instead, please contact Customer Support, or initiate and render the item and order the correct item.

General Questions & Helpful Links

How can I search for a specific product in the Student Store?

Use the search box on the primary folio to search by ISBN, title, author, or keyword. If yous are searching for a production that was specifically designed for your class, employ ISBN. You can as well search for a specific digital product such equally Accomplish or a specific eastward-textbook.

Do you offer products for rent?

Yes. Almost texts include rental options for print editions and e-books. To learn more near our rentals, visit our Rent and Save page.

Didn't find what y'all were looking for?

Arrive touch with our Support Squad or search our Customs Support page.

Helpful Links & Resource

oliverthaverefull.blogspot.com

Source: https://store.macmillanlearning.com/us/content/get-help